Terms & Conditions

Effective Date: 29 Dec, 2025

Welcome to Crop Circles (“we,” “our,” “us”). These Terms & Conditions govern your access to and use of our website, services, and any related content. By engaging our services or using our website, you agree to be bound by these Terms & Conditions and all applicable Australian laws.

If you do not agree with any part of these Terms, you must not use our services.

1. Services

Crop Circles provides professional digital services including but not limited to:

  • Digital Marketing
  • Social Media Management
  • Branding & Strategy
  • Graphic Designing
  • Web Designing & Development
  • Search Engine Optimisation (SEO)
  • Meta (Facebook & Instagram) Ads
  • Google Ads Management

The scope, pricing, timelines, and deliverables of services will be agreed upon separately through proposals, contracts, or written communication.

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old or legally permitted to enter into a binding agreement; and
  • You have the authority to act on behalf of a business if services are purchased for one.

3. Client Responsibilities

You agree to:

  • Provide accurate, complete, and timely information required to deliver services
  • Supply necessary approvals, content, and access (e.g., ad accounts, websites, social platforms)
  • Respond within reasonable timeframes to avoid delays

Crop Circles is not responsible for project delays caused by missing information, late approvals, or lack of communication.

4. Payments & Fees

  • All fees will be outlined in the agreed proposal or invoice
  • Payments must be made according to the agreed schedule
  • Late payments may result in service suspension or termination
  • All prices are in AUD unless stated otherwise

Advertising budgets for Meta Ads or Google Ads are separate from management fees unless explicitly stated.

5. Refunds & Cancellations

  • Fees for completed work are non-refundable
  • Ongoing services may require written notice for cancellation as per the agreed contract
  • No refunds will be issued for advertising spend already used on third-party platforms

6. Intellectual Property

Unless otherwise agreed in writing:

  • All final designs, content, and deliverables become the client’s property upon full payment
  • Crop Circles retains the right to showcase completed work in portfolios, case studies, and marketing materials
  • Any third-party assets (fonts, stock images, plugins) remain subject to their original licenses

7. Third-Party Platforms & Services

Crop Circles may use third-party tools and platforms such as Meta, Google, hosting providers, or analytics services. We are not responsible for:

  • Platform policy changes
  • Account suspensions or bans by third parties
  • Performance fluctuations caused by algorithm updates

Clients agree to comply with all third-party terms and policies.

8. No Guarantee of Results

While we apply industry best practices and proven strategies, Crop Circles does not guarantee:

  • Specific rankings, leads, conversions, or sales
  • Advertising performance outcomes

Digital marketing results depend on many factors beyond our control, including market conditions, competition, and client offerings.

9. Limitation of Liability

To the maximum extent permitted under Australian law:

  • Crop Circles is not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount paid for services in the preceding three months
  • We are not responsible for loss of data, revenue, or business interruption

10. Indemnity

You agree to indemnify and hold harmless Crop Circles from any claims, damages, or expenses arising from:

  • Content supplied by you
  • Breach of these Terms
  • Violation of laws or third-party rights

11. Confidentiality

Both parties agree to keep confidential information private and not disclose it to third parties unless required by law or consented to in writing.

12. Termination

We reserve the right to suspend or terminate services if:

  • These Terms are breached
  • Payments are overdue
  • Illegal or unethical activities are detected

Termination does not remove any outstanding payment obligations.

13. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth).

14. Governing Law

These Terms & Conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

15. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be published on our website and take effect immediately upon posting.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Crop Circles
Email: amar@thecropcircles.com.au
Phone: +61 457 752 939
Address: Airlie Beach, Queensland, Postal code 4802, Australia